International Organization for Standardization ISO

What ISO offers

ISO is made up of national standards institutes from countries large and small, industrialized and developing, in all regions of the world. ISO develops voluntary technical standards, which add value to all types of business operations. They contribute to making the development, manufacturing and supply of products and services more efficient, safer and cleaner. They make trade between countries easier and fairer. ISO standards also serve to safeguard consumers, and users in general, of products and services - as well as making their lives simpler.

ISO's name

Because the name of the International Organization for Standardization would have different abbreviations in different languages (ISO in English, OIN in French), it was decided to use a word derived from the Greek ISOS, meaning, and 'equal'. Therefore, the short form of the Organization's name is always ISO.

How it started

International standardization began in the electro-technical field: the International Electrotechnical Commission (IEC) was established in 1906. Pioneering work in other fields was carried out by the International Federation of the National Standardizing Associations (ISA), which was set up in 1926. The emphasis within ISA was laid heavily on mechanical engineering. ISA's activities came to an end in 1942.

In 1946, delegates from 25 countries met in London and decided to create a new international organization, of which the object would be 'to facilitate the international coordination and unification of industrial standards'. The new organization, ISO, officially began operating on 23 February 1947. ISO currently has some 140-member organizations on the basis of one member per country. ISO is a non-governmental organization and its members are not, therefore, national governments, but are the standards institutes in their respective countries.

Every participating member has the right to take part in the development of any standard which it judges to be important to its country's economy. No matter what the size or strength of that economy, each participating member in ISO has one vote. ISO's activities are thus carried out in a democratic framework where each country is on an equal footing to influence the direction of ISO's work at the strategic level, as well as the technical content of its individual standards. ISO standards are voluntary. ISO does not enforce their implementation. A certain percentage of ISO standards - mainly those concerned with health, safety or the environment - has been adopted in some countries as part of their regulatory framework, or is referred to in legislation for which it serves as the technical basis. However, such adoptions are sovereign decisions by the regulatory authorities or governments of the countries concerned. ISO itself does not regulate or legislate.

ISO standards are market-driven. They are developed by international consensus among experts drawn from the industrial, technical or business sectors, which have expressed the need for a particular standard. These may be joined by experts from government, regulatory authorities, testing bodies, academia, consumer groups or other organizations with relevant knowledge, or which have expressed a direct interest in the standard under development. Although ISO standards are voluntary, the fact that they are developed in response to market demand, and are based on consensus among the interested parties, ensures widespread use of the standards.

ISO standards are technical agreements, which provide the framework for compatible technology worldwide. Developing technical consensus on this international scale is a major operation. This technical work is co-ordinated from ISO Central Secretariat in Geneva, which also publishes the standards.

Quantity and quality

Since 1947, ISO has published some 13000 International Standards. ISO's work programme ranges from standards for traditional activities, such as agriculture and construction, through mechanical engineering to the newest information technology developments, such as the digital coding of audiovisual signals for multimedia applications.

Standardization of screw threads helps to keep chairs, children's bicycles and aircraft together and solves the repair and maintenance problems cuased by a lack of standardization that were once a major headache for manufacturers and product users. Standards establishing an international consenses on terminology make technology transfer easier and can represent an important stage in the advancement of new technologies.

Without the standardized dimensions of freight containers, international trade would be slower and more expensive. Without the standardization of telephone and banking cards, life would be more complicated. A lack of standardization may even affect the quality of life itself: for the disabled, for example, when they are barred access to consumer products, public transport and buildings because the dimensions of wheel chairs and entrances are not standardized. Standardized symbols provide danger warnings and information across linguistic frontiers. Consensus on grades of various materials gives a common reference for suppliers and clients in business dealings.

Agreement on a sufficient number of variations of a product to meet most current applications allows economies of scale with cost benefits for both producers and consumers. An example is the standardization of paper sizes. Standardization of performance or safety requirements of diverse equipment makes sure that users' needs are met while allowing individual manufacturers the freedom to design their own solution on how to meet those needs. Consumers then have a choice of products, which nevertheless meet basic requirements, and they benefit from the effects of competition among manufacturers.

Standardized protocols allow computers from different vendors to 'talk' to each other. Standardized documents speed up the transit of goods, or identify sensitive or dangerous cargoes that may be handled by people speaking different languages. Standardization of connections and interfaces of all types ensures the compatibility of equipment of diverse origins and the interoperability of different technologies.

Agreement on test methods allows meaningful comparisons of products, or plays an important part in controlling pollution - whether by noise, vibration or emissions. Safety standards for machinery protect people at work, at play, at sea . . . and at the dentist's. Without the international agreement contained in ISO standards on quantities and units, shopping and trade would be haphazard, science would be - well, unscientific - and technological development would be handicapped.

Tens of thousands of businesses in more than 150 countries are implementing ISO 9000, which provides a framework for quality management and quality assurance throughout the processes of producing and delivering products and services for the customer.

Conformity assessment

It is not the role of ISO to verify that ISO standards are being implemented by users in conformity with the requirements of the standards. Conformity assessment - as this verification process is known - is a matter for suppliers and their clients in the private sector, and of regulatory bodies when ISO standards have been incorporated into public legislation. In addition, there exist many testing laboratories and auditing bodies, which offer independent (also known as 'third party') conformity assessment services to verify that products, services or systems measure up to ISO standards. Such organizations may perform these services under a mandate to a regulatory authority, or as a commercial activity of which the aim is to create confidence between suppliers and their clients.

However, ISO develops ISO/IEC guides and standards to be used by organizations which carry out conformity assessment activities. The voluntary criteria contained in these guides represent an international consensus on what constitutes best practice. Their use contributes to the consistency and coherence of conformity assessment worldwide and so facilitates trade across borders.

Certification

When a product, service, or system has been assessed by a competent authority as conforming to the requirements of a relevant standard, a certificate may be issued as proof. For example, many thousands of ISO 9000 certificates have been issued to businesses around the world attesting to the fact that a quality management system operated by the company concerned conforms to one of the ISO 9000 standards. Likewise, more and more companies now seek certification of their environmental management systems to the ISO 14001 standard. ISO itself does not carry out certification to its management system standards and it does not issue either ISO 9000 or ISO 14000 certificates.

To sum up, ISO standards are market-driven. They are developed on the basis of international consensus among experts from the sector, which has expressed a requirement for a particular standard. Since ISO standards are voluntary, they are used to the extent that people find them useful. In cases like ISO 9000 -which is the most visible current example, but not the only one - that can mean very useful indeed!

The ISO catalogue

The ISO catalogue is published annually. The 2001 catalogue for example, contains a list of all currently valid ISO standards and other publications issued up to 31 December 2000.

The standards are presented by subject according to the International Classification for Standards (ICS).

Lists in numerical order and in technical committee order are also given. In addition, there is an alphabetical index and a list of standards withdrawn. Requests for information concerning the work of ISO should be addressed to the ISO Central Secretariat or to any of the National Member Bodies listed below.

ISO Central Secretariat

1, rue de Varembe Case postale 56 CH-1211 Geneve 20 Switzerland E-mail [email protected] Web www.iso.ch

ISO/IEC Information Centre

E-mail [email protected]

Sales department

E-mail [email protected]

ISO membership

The following bodies, constitute the total membership of the International Standards Organization. The letters in parenthesis after the name of the country signify that country's national standards. For example, DIN plugs used on hi-fi equipment are manufactured to German standards. Plant designed to ANSI standards will be in accordance with American practice.

Algeria (IANOR)

Institut algerien de normalisation 5 et 7 rue Abou Hamou Moussa (ex-rue Daguerre) B P. 104 R.P ALGER

E-Mail [email protected]

Argentina (IRAM)

Instituto Argentino de

Normalizacion

Peru 552/556

1068 BUENOS AIRES

E-Mail [email protected] ar

Web www.iram.com.ar

Armenia (SARM)

Department for Standardization Metrology and Certification Komitas Avenue 49/2 375051 YEREVAN E-Mail [email protected]

Australia (SAI)

Standards Australia International Ltd

286 Sussex Street (corner of

Bathurst Street)

SYDNEY, NSW 2000

Postal address

GPO Box 5420

SYDNEY NSW 2000

E-Mail [email protected] au

Web www.standards.com.au

Austria (ON)

Osterreichsches Normungsinstut Heinestrasse 38 Postfach 130 A-1021 WIEN

E-Mail [email protected] Web www.on-norm.at/

Bangladesh (BSTI)

Bangladesh Standards and Testing Institution 116/A, Teigeon Industrial Area DHAKA-1208 E-Mail [email protected]

Barbados (BNSI)

Barbados National Standards Institution Flodden" Culloden Road ST. MICHAEL E-Mail [email protected]

Belarus (BELST)

State Committee for Standardization, Metrology and Certification of Belarus Starovilensky Trakt 93 MINSK 220053

E-Mail [email protected]

Belgium (IBN)

Institut belge de normalisation Av. de Ia Brabanconne 29 8-1000 BRUXELLES E-mail [email protected]

Bosnia and Herzegovina (BASMP)

Institute for Standards, Metrology and Intellectual Property of Bosnia and Herzegovina Hamdije Cemerlica 2

(ENERGOINVEST building) 71000 SARAJEVO E-Mail [email protected] Web www.bih.net.ba/-zsmp

Botswana (BOBS)

Botswana Bureau of Standards

Plot No. 14391, New Lobatse Road, Gaborone

West Industrial Private Bag B0 48

GABORONE

E-Mail [email protected] Brazil (ABNT)

Associacao Brasileira de Normas Tecnicas

20003-900 - RIO DE JANEIRO-RJ E-Mail [email protected] Web www.abnt.org.br/

Bulgaria (IBDS)

State Agency for Standardization and Metrology 21, 6th September Str. 1000 SOFIA E-Mail [email protected]

Canada (SCCI

Standards Council of Canada 270 Albert Street, Suite 200 OTTAWA, ONTARIO K1P 6N7 E-Mail [email protected] Web www.scc.ca/

Chile (INN)

Instituto Nacional de Normalizacion Matias Cousino 64 - 6c piso Casilla 995 - Correo Central SANTIAGO

E-Mail [email protected] Web www.inn.cl

China (CSBTS)

China State Bureau of Quality and

Technical Supervision

4, Zhichun Road, Haidian District

BEIJING 100088

E-Mail [email protected]

Web www.csbts.cn.nes

Colombia (ICONTEC)

Instituto Colombiano de Normas

Tecnicas y Certificacion

Carrera 37 52-95, Edificio ICONTEC

P.O. Box 14237

BOGOTA

E-Mail [email protected] Web www.icontec.org.co/

Costa Rica (INTECO)

Instituto de Normas Tecnicas de Costa Rica Barrio Gonzalez Flores Ciudad Científica de Ia Universidad de Costa Rica

San Pedro de Montes de Oca SAN JOSE

Postal address P.O. Box 6189-1 000 SAN JOSE

E-Mail [email protected]

Web www.webspawner.com/users/inteco/

Croatia (DZNM)

State Office for Standardization and Metrology

Ulica grada Vukovara 78 10000 ZAGREB

E-Mail [email protected] Web www.dznm.hr

Oficina Nacional de Normalización (NC) Calle E No. 261 entre 11 y 13 VEDADO, LA HABANA 10400 E-Mail [email protected]

Cyprus (CYSI)

Cyprus Organization for Standards and Control of Quality

Ministry of Commerce, Industry and Tourism NICOSIA 1421

E-Mail [email protected]

Czech Republic (CSNI)

Czech Standards Institute Biskupsky dvur 5 110 02 PRAHA 1 E-Mail [email protected] Web www.csni.cz

Denmark (OS)

Dansk Standard (DS) Kollegieve 6

DK-2920 CHARLOTTENLUND E-Mail [email protected] Web www.ds.dk/

Ecuador (INEN)

Instituto Ecuatoriano de Normalisacion

Calle Baquerizo Moreno No. 454 y

Almagro

Edificio INEN

QUITO

E-Mail [email protected] Web www.ecua.net.ec/inen/

Egypt (EOS)

Egyptian Organizaton for Standardization and

Quality Control, (EOS)

16 Tadreeb EL-Modarrebeen St.

EI-Ameriya

CAIRO

E-Mail [email protected] Ethiopia (QSAE)

Quality and Standards Authority of Ethiopia P.O. Box 2310 ADDIS ABABA E-Mail [email protected]

Finland (SFS)

Finnish Standards Associaton SFS P.O. Box 116 FI-00241 HELSINKI E-Mail [email protected] Web www.sfs.fi/

France (AFNOR)

Association francaise de normalisation

Tour Europe

F-92049 PARIS LA DEFENSE

CEDEX

E-Mail [email protected] Web www.afnor.fr/

Germany (DIN)

DIN Deutsches Institut fur Normung Burggrafenstrasse 6 D-10787 BERLIN Postal address D-10772 BERLIN

E-Mail [email protected] Web www.din.de

Ghana (GSB)

Ghana Standards Board PO. Box M 245 ACCRA

E-Mail [email protected] Greece (ELOT)

Hellenic Organization for Standardization 313, Acharnon Street Gr-111 45 ATHENS E-Mail [email protected] Web www.elot.gr/

Hungary (MSZT)

Magyar Szabvanyugyi Testulet Ulloi ut 25

H-1450 BUDAPEST 9 PF. 24.

E-Mail [email protected] Web www.mszt.bu/

Iceland (STRI)

Icelandic Council for Standardization Laugavegur 178 IS-105 REYKJAVIK E-Mail [email protected] Web www.stri.is

India (BIS)

Bureau of Indian Standards Manak Bhavan 9 Bahadur Shah Zafar Marg NEW DELHI 110002 E-Mail [email protected] Web www.del.vsnl.net.in/bis.org

Indonesia (BSN)

Badan Standardisasi Nasional

(National Standardization Agency, Indonesia)

Manggala Wanabakti Blok 4, 4th

Floor JL. Jenderal Gatot Subroto, Senayan

JAKARTA 10270

E-Mail [email protected]

Web www.bsn.or.id

Iran Islamic Republic of (ISIRI)

Institute of Standards and Industrial Research of Iran PD. Box 14155-6139, TEHRAN E-Mail [email protected] Web www.isiri.org

Ireland (NSAI)

National Standards Authority of Ireland

Glasnevin

DUBLIN-9

E-Mail [email protected]

Israel (SII)

Standards Institution of Israel 42 Chaim Levanon Street TEL AVIV 69977 E-Mail sio/[email protected] Web www.sii.org.il

Italy (UNI)

Ente Nazionale Italiano di Unificazione Via Battistotti Sassi 11/b 1-20133 MILANO E-Mail [email protected] Web www.uni.com

Jamaica (JBS)

Jamaica Bureau of Standards 6 Winchester Road PO. Box 113 KINGSTON 10 E-Mail [email protected] Web www.jbs.org.jm

Japan (JISC)

Japanese Industrial Standards Committee c/o Standards Department

Ministry of International Trade and Industry

1-3-1, Kasumigaseki, Chiyoda-ku

TOKYO 100—8901

E-Mail [email protected]

Web www.jisc.org/

Kazakhstan (KAZMEMST)

Committee for Standardization, Metrology and Certification Pushkin str. 166/5 473000 ASTANA E-Mail [email protected] Web www.memst.kz

Kenya (KEBS)

Kenya Bureau of Standards Off Mombasa Road Behind Belle Vue Cinema P.O. Box 54974 NAIROBI

E-Mail [email protected] Web www.kebs.org

Korea, Democratic People's Republic of (CSK)

Committee for Standardization of the Democratic People's Republic of Korea Songyo-2 Dong, Songyo District PYONGYANO

Korea, Republic of (KATS)*

Korean Agency for Technology and Standards Ministry of Commerce, Industry and Energy 2, Joongang-dong, Kwachon-city KYUNGGI-DO 427-010 E-Mail [email protected] Web www.ats.go.kr

Kuwait (KOWSMD)

Public Authority for Industry

Standards and Industrial Services

Affairs (KOWSMD)

Standards & Metrology Department

Post Box 4690 Safat

KW-1 3047 KUWAIT

E-Mail [email protected]

Libyan Arab Jamahiriya (LNCSM)

Libyan National Centre for

Standardization and Metrology

Industrial Research

Centre Building

TRIPOLI

Luxembourg (SEE)

Service de 1 Energie de 1 Etat Organisme Luxembourgeois de Normalisation

34 avenue de Ia Porte-Neuve B.P. 10

L-2010 LUXEMBOURG E-Mail [email protected] Web www.etat.Lu/SEE

Malaysia (DSM)

Department of Standards Malaysia 21st Floor, Wisma MBSA Persiaran Perbandaran 40675 Shah Alam SELANGOR

E-Mail [email protected] Web www.dsm.gov.my

Malta (MSA)

Malta Standards Authority Second Floor, Evans Building Merchants Street VALLETTA VLT 03 E-Mail [email protected] Web www.msa.org.mt

Mauritius (MSB)

Mauritius Standards Bureau

Villa Lane

MOKA

E-Mail [email protected]

Mexico (DGN)

Direccion General de Normas Calle Puente de Tecamachalco No 6

Lomas de Tecamachalco

Seccion Fuentes

Naucalpan de Juarez

53950 MEXICO

E-Mail [email protected]

Web www.secof I gob.mx/normas/home.html

Mongolia (MNCSM)

Mongolian National Centre for Standardization and Metrology P.O. Box 48

ULAANBAATAR 211051 E-Mail [email protected]

Morocco (SNIMA)

Service de Normalisation Industriel

Marocaine (SNIMA)

Ministere de lindustrie, du commerce, de 1'energie et des mines

Angle Avenue Kamal Zebdi et Rue Dadi

Secteur 21 Hay Riad 10100 RABAT

E-Mail [email protected]

Web www.mcinet.gov.ma

Netherlands (NEN)

Nederlands Normalisatie-instituut

NL-2623 AX DELFT

Postal address

NL-2600 GB DELFT

E-Mail [email protected]

New Zealand (SNZ)

Standards New Zealand Radio New Zealand House 155 The Terrace WELLINGTON 6001 Postal address Private Bag 2439 WELLINGTON 6020 E-Mail [email protected] Web www.standards.co.nz/

Nigeria (SON)

Standards Organisation of Nigeria Federal Secretariat, Phase 1, 9th Floor Ikoy LAGOS

E-Mail [email protected] Norway (NSF)

Norges Standardiseringsforbund Drammensveien 145 A Postboks 353 Skayen NO-0213 OSLO E-Mail [email protected] Web www.standard.no/

Pakistan (PSI)

Pakistan Standards Institution 39 Garden Road, Saddar KARACHI-74400 E-Mail [email protected]

Panama (COPANIT)

Comision Panamena de Normas

Industriales y Tecnicas

Edificio Plaza Edison, Tercer Piso

Avenida Ricardo J. Alfaro y Calle El Paical

Apartado 9658, PANAMA 4

E-Mail [email protected]

Web www.mici.gob.p

Philippines (BPS)

Bureau of Product Standards Department of Trade and Industry 361 Sen. Gil J. Puyat Avenue Makati City

METRO MANILA 1200 E-Mail [email protected] Web www.dti.gov.ph/bps

Poland (PKN)

Polish Committee for Standardization ul. Elektoraina 2

PL-00-950 WARSZAWA

E-Mail [email protected]pkn.pl

Portugal (IPO)

Institute Portugues da Oualidade Rua Antonio Giao, 2 P-2829-513 CAPARICA E-Mail [email protected] Web www.ipq.pt/

Romania (ASRO)

Associatia de Standardizare din Romania Str. Mendelieev 21-25 R-70168 BUCURESTI 1 E-Mail [email protected]

Russian Federation (GOST R)

State Committee of the Russian

Federation for Standardization and Metrology

Leninsky Prospekt 9

MOSKVA 117049

E-Mail [email protected]

Saudi Arabia (SASO)

Saudi Arabian Standards Organization

Imam Saud Bin Abdul Aziz Bin

Mohammed Road (West End)

RIYADH 11471

E-mail [email protected]

Web www.saso.org.sa

Singapore (PSB)

Singapore Productivity and Standards Board 1 Science Park Drive SINGAPORE 118221 E-Mail [email protected] Web www.psb.gov.sg/

Slovakia (SUTN)

Slovak Institute for Standardization

Karleveska 63

84000 BRATISLAVA 4

E-Mail [email protected]

Web www.sutn.gov.sk.

Slovenia (SMIS)

Standards and Metrology Institute of the Republic of Slovenia Kotnikova 6 SI-1000 LJUBLJANA E-Mail [email protected] Web www.usm.mzt.si/

South Africa (SABS)

South African Bureau of Standards 1 Dr Lategan Rd, Groenkloof Private Bag X191 PRETORIA 0001 E-Mail [email protected] Web www.sabs.co.za/

Spain (AENOR)

Asociacion Espanola de Normalizacion y Certificacido Genova, 6 E-28004 MADRID E-Mail [email protected] Web www.aenor.es/

Sri Lanka (SISI)

Sri Lanka Standards Institution

17 Victoria Place

Off Elvitigala Mawatha

COLOMBO 08

E-Mail [email protected]

Web www.nsf.ac.lk/sisi/

Sweden (SIS)

SIS, Swedish Standards Institute S:t Eriksgatan 115 S-11343 STOCKHOLM Postal address Box 6455

S-11382 STOCKHOLM E-Mail [email protected] Web www.sis.se/

Switzerland (SNV)

Swiss Association for Standardization Burglistrasse 29 8400 WINTERTHUR E-Mail [email protected] Web www.snv.ch/

Syrian Arab Republic (SASMO)

Syrian Arab Organization for Standardization and Metrology P.O. Box 11836 DAMASCUS E-Mail [email protected]

Tanzania. United Republic of (TBS)

Tanzania Bureau of Standards Ubuno Area

Morogoro Road/Sam Nujema Road

DAR ES SALAAM

Postal address

DAR ES SALAAM

E-Mail [email protected]

Thailand (TISI)

Thai Industrial Standards Institute Ministry of Industry Rama VI Street BANGKOK 10400 E-Mail [email protected] Web www.tisi.go.th/

The former Vugoslav Republic of Macedonia (ZSM)

Zaved za standardizacija metrologija Ministry of Economy Samoilova 101000 SKOPJE E-Mail [email protected]

Trinidad and Tobago (TTBS)

Trinidad and Tobago Bureau of Standards

Lot 1 Century Drive

Trincity Industrial Estate

TUNAPUNA

Postal address

PORT OF SPAIN

E-Mail [email protected]

Web www opus.co.tt/ttbs/

Tunisia (INNORPI)

Institut national de la normalisatien et de la propriete industrielle B.P. 23

1012 TUNIS-BELVEDERE E-Mail [email protected]

Turkey (TSE)

Turk Standardlari Enstitusu Necatibey Cad. 112 Bakanliklar TR-06100 ANKARA E-Mail [email protected] Web www.tse.org.tr

Ukraine (DSTU)

State Committee of Standardization, Metrology and Certification of Ukraine (Derjstandart of Ukraine) 174 Gorkiy Street, 03680, KYIV-680 E-Mail [email protected]

United Arab Emirates (SSUAE)

Directorate of Standardization and Metrology

Ministry of Finance and Industry

El Falah Street

E-Mail standard. [email protected]

Web www.uae.gov.ae

United Kingdom (BSI)

British Standards Institution 389 Chiswick High Road GB-LONDON W4 4AL

E-Mail [email protected] Web www.bsi-global.com

Uruguay (UNIT)

Institute Uruguayo de Normas Tecnicas

Pza. Independencia 812, Piso 2 MONTEVIDEO E-Mail [email protected] Web www.unit.org.u

USA (ANSI)

American National Standards Institute 1819 L Street, NW WASHINGTON, DC 20036 Postal address

11 West 42nd Street, 13th floor New York, N.Y 10036 E-Mail [email protected] Web www.ansi.org/

Uzbekistan (UZGOST)

Uzbek State Centre for Standardization, Metrology and Certification Ulitsa Farobi, 333-A 700049 TACHKENT

Venezuela (FONDONORMA)

Fondo pare a Normalizacion y

Certificacion de Ia Calidad

Avenida Andres Bello, Edf. Torre Fondo Comun

Pisos 11 y 12, Apartado Postal 51116

CARACAS 1050-A

E-Mail [email protected]

Web www.fondonorma.org.vE

Viet Nam (TCVN)

Directorate for Standards and Quality 70, Tran Hung Dao Street HANOI

E-Mail [email protected] Web tcvn.gov.vn

Yugoslavia (SZS)

Savezni zavod za Standardizaciju

Kneza Milosa 20

Post fah 609

YU-11000 BEOGRAD

E-Mail [email protected]

Zimbabwe (SAZ)

Standards Association of Zimbabwe (SAZ)

P.O. Box 2259 HARARE

E-Mail [email protected]

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